We want to make your life easier, so we send most of our furniture already assembled. If not, the process will be very simple and we include instructions so that you don't have any problems. If you have purchased a sofa, the transport agency will assemble it at your home.

At Wabi Home we love to furnish homes with different materials, whether it be wood, rattan, microcement or jute. We take great care in always selecting the best possible quality to guarantee the durability of all furniture. Thanks to the versatility of each material, they can be perfectly combined to achieve different styles. If you want to know in depth how our furniture is made, what type of material it is made of or how you can clean it, click here.

We try to show the color of each piece as faithfully and realistically as possible. However, there may always be variations. Depending on the type and shade of light the product is exposed to, the color may vary, becoming lighter or darker. Additionally, many of our pieces are handmade, so there may also be slight variations in the tone of the material.

All furniture has a 3-year warranty against manufacturing defects. This warranty does not include misuse of the product, transportation, accidents or other damage not caused by normal use of the products by the customer after delivery of the product.

Damage caused by cleaning products containing chemicals (solvents, dyes, paint, etc.) is also not included, as is colour deterioration due to exposure of the product to the sun or changes in temperature.

At Wabi Home we are a small company committed to offering products and services of the highest quality. Our purpose is to contribute to the creation of welcoming homes, where calm and balance are essential elements.

We work with a variety of suppliers, both national and international. The latter require longer delivery times, as their products come from different countries and arrive in small batches. For this reason, some availability dates may be longer.

Furniture from international origin is transported by sea, a method of transport that has undergone significant changes over the past year. There are currently fewer ships in circulation, which means routes with more stops. As a result, transit times have become longer and there is a greater likelihood of delays. To ensure optimal service and prevent these delays from affecting our customers, we add an additional 15 days to the estimated date of arrival at the port. This way, we can anticipate possible incidents without compromising the availability indicated on our website. Although we understand that these times may involve a wait, our priority is to provide quality service and ensure a satisfactory shopping experience.

Once the containers arrive at our warehouse, we carry out a rigorous quality control, inspecting each product to ensure that it is in perfect condition. We then proceed to prepare and deliver it through the corresponding transport agency.

If you wish to purchase a product that is currently out of stock, you can check its availability date next to the truck icon on our website . This date indicates when you will receive your order at home.

In case your purchase includes products with different delivery dates , the entire order will be sent on the latest date to optimize delivery logistics.

We currently ship to Spain (except the Canary Islands, Ceuta, and Melilla), Portugal (except Madeira and the Azores), Austria, Germany, Belgium, France, Italy (except Sicily and Sardinia), Luxembourg, and the Netherlands.

If we have the product in our warehouse, you will receive your order in approximately 10-15 days. Shipping time may vary depending on the size of the order and the destination.

If you wish to purchase a product that is currently out of stock, you can check its availability date next to the truck icon on our website . This date indicates when you will receive your order at home.

In case your purchase includes products with different delivery dates , the entire order will be sent on the latest date to optimize delivery logistics.

Here you can check all the shipping conditions.

When you make your purchase, you will receive an email confirming your order. In the following days, you will receive an email informing you of the estimated delivery date of your order. Don't worry if this date is a long time in the future, as you will receive constant communications informing you of the estimated date at all times.

Once your order has left our warehouse, you will receive an email with the tracking link from the shipping company that carries your order.

Transport companies make two delivery attempts. If, after the last attempt, the order has not been delivered, it will be returned to our warehouse of origin.

If you want us to resend your order, you will have to pay the shipping costs again.

You can pay with a debit or credit card. You can also make the payment via Bizum, Paypal, Amazon Pay, or Apple Pay. If you prefer to finance your purchase, Scalapay allows you to pay in 3 installments. If you need to pay in more installments, you can pay with PayPal or SeQura for up to 18 months.

If you cannot make the payment with any of these options, please write us an email at hola@wabihome.com and we will process it via bank transfer.

To request any invoice, please send us an email to contabilidad@wabihome.com indicating:

- Tax data
- Wabi Home order number

Once received, we will respond as soon as possible with the requested document.

We currently have physical locations spread across different cities in Spain. You can check them all here.

If you would like to visit our warehouse, which is near Valencia, we will be happy to welcome you by appointment. To do so, write to us at hola@wabihome.com and we will arrange a day and time for your visit.

Otherwise, we offer free returns in case you cannot visit us and want to purchase your product through our website. If you don’t like it when you receive it, you have up to 14 days to return it without any problem.

You can cancel your order as long as it has not left our warehouse. If your order has already been shipped, you will not be able to cancel it. In this case, you will have to wait to receive it and process the return.

To cancel your order, email us at hola@wabihome.com with the subject line Cancellation and the order number, which must start with #WABI.

If your order is a personalized product, that is, one made to measure for you, and you want to cancel it, you can only do so if production has not yet begun. To do this, contact us by phone at 960 13 54 65.

It’s very easy! If you’re not satisfied with your purchase, you can return it without any problems. 

You have a maximum of 14 calendar days from receipt to request an exchange or return. All products can be returned, except sofas and personalized products which, as they are made specifically for you, cannot be exchanged or returned.

To request an exchange or return, you must email us at hola@wabihome.com with the subject line Exchange or Return, depending on the case, together with your order number, which must start with #WABI.

Each and every product you wish to return must be perfectly packed in its original packaging. Please keep the packaging in which you receive the product so you can reuse it.

If you have accidentally thrown it away, you will need to purchase new bubble wrap and a cardboard box. The product must be protected and packed in the same condition in which you received it (box, bubble wrap, protective materials, etc.).

You must attach a photograph of the correctly packed product to the email before it is collected. This image will allow us to check that the product is properly protected for transport.

It is very important that the product is well packed so that it arrives at our warehouse in perfect condition and is not damaged during return transport. If the product is not properly packed and arrives defective or damaged, the full amount will not be refunded.

If the packaging requirements are not met or if any type of damage, defect, or signs of use are found on the product, we reserve the right to refuse the return or deduct 50% of the amount paid, together with the transport costs.

The customer will be responsible for any reduction in the value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.

As soon as we receive your returned order at our warehouse, we will refund all payments you have made, except for the shipping costs. 

We are very sorry that your product arrived damaged. We carefully check all orders before they leave our warehouse, but sometimes things slip through. The product may also be damaged during transport to your home.

You have 14 calendar days from receipt of your order to notify us of any type of issue.

If the packaging is damaged, you must note this on the delivery note provided by the transport company. This is essential for processing a subsequent claim in the event of breakage. Therefore, it is important that you inspect your entire order as soon as you receive it.

To report an issue, you must email us at hola@wabihome.com with the subject line Issue and your order number, which must begin with #WABI.

In the email, you must briefly explain the issue and attach photographs clearly showing the problem or damage, as well as photographs of the packaging if it is damaged.

Once we have accepted the issue and a collection is required, you must repackage the product correctly and send us photographs of the properly packaged product before the collection takes place. These photographs will be necessary to verify that the product is adequately protected for transport.